At Carepass, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
To provide and enhance our services at Carepass, we collect the following types of information:
- Personal Information: Name, email address, phone number, and home address when you register or contact us.
- Health Information: Medical history, care preferences, and other details necessary to provide personalized care services.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
Your information is used by Carepass for the following purposes:
- To provide and manage care services tailored to your needs.
- To communicate with you about appointments, updates, and service-related inquiries.
- To comply with legal obligations and protect against fraudulent activities.
3. Data Protection and Security
Carepass prioritizes your data security through the following measures:
- All personal and health information is encrypted and stored securely.
- Access to your data is restricted to authorized personnel only.
- Regular system updates and security audits to prevent unauthorized access.
4. Sharing of Information
Carepass does not sell or rent your personal information to third parties. However, data may be shared in the following situations:
- With caregivers and service providers to deliver the care services you request.
- With legal authorities if required by law or to protect our rights and safety.
- With your consent, for specific purposes such as referrals or partnerships.
5. Your Rights
You have rights regarding your personal data with Carepass:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us.
6. Cookies and Tracking Technologies
Carepass uses cookies and similar technologies to enhance your browsing experience. Cookies help us analyze traffic, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings.
7. Retention of Information
Your personal data is retained as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, we securely delete or anonymize it.
8. International Data Transfers
Your personal data may be processed in countries outside your jurisdiction. Carepass ensures appropriate safeguards are in place, in line with applicable data protection laws.
9. Changes to This Policy
Carepass may update this Privacy Policy periodically. We will notify you of significant changes via website notifications or direct contact. We encourage you to review this policy regularly.